Privacy Policy

Effective Date: Mar 25, 2026

Luma Uni AI ("Luma Uni AI," "we," "our," or "us") provides tools that let you upload reference assets, generate and edit images, and manage the content you create. This Privacy Policy explains how we collect, use, and share information when you access Luma Uni AI, including the image studio, asset library, APIs, and marketing site.

By using the Service you agree to this Privacy Policy. If you do not agree, please discontinue use.

1. Information We Collect

1.1 Account and Billing Information

• Name, email address, and authentication credentials.
• Billing details handled by our payment processors. We do not store full card numbers on our servers.

1.2 Prompts and Reference Assets

• Text prompts, settings, and metadata used to generate images.
• Uploaded reference images and related files you choose to provide.
• Generated outputs, thumbnails, and generation history associated with your account.

1.3 Usage and Device Data

• Log data such as IP address, browser type, device identifiers, and timestamps.
• Service usage details like pages visited, features used, and generation activity.
• Support requests, feedback, and other communications you send us.

1.4 Cookies and Similar Technologies

• We use cookies and similar technologies to provide essential functionality, analytics, fraud prevention, login sessions, and security.
• If analytics is enabled on the Service, we may use tools such as Google Analytics to understand product usage and site performance.

2. How We Use Information

We use information to:

• Provide, operate, and maintain the Service.
• Process generations, edits, and file uploads.
• Improve performance, safety, and reliability.
• Communicate with you about product updates, support, and billing.
• Detect, prevent, and respond to abuse or security incidents.

3. How We Share Information

We may share information with:

• Service providers that help us operate the Service, such as hosting, storage, email delivery, analytics, authentication, support, and payment processing providers.
• Model providers that process prompts and reference assets to produce outputs on our behalf.
• Law enforcement or regulators when required by law.
• Others with your consent or at your direction.

We do not sell your personal information.

4. Data Retention

We retain personal data only as long as needed to provide the Service, resolve disputes, enforce agreements, protect the platform, or comply with legal obligations. You may request deletion of your account and associated data, subject to legal requirements, backup retention windows, fraud-prevention needs, and system limitations.

5. Security

We use reasonable security measures to protect your information. No system is perfectly secure, and we cannot guarantee absolute security.

6. International Transfers

Your information may be processed in countries other than your own. We take steps to protect data transfers as required by applicable law.

7. Your Rights and Choices

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information.
• Object to or restrict processing.
• Withdraw consent where applicable.
• Request a copy of your data.

You may also limit certain cookies or analytics technologies through your browser, device settings, or available third-party controls. To exercise privacy rights or submit a request, contact [email protected].

8. Children

The Service is not intended for children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date above and provide notice by reasonable means when required.

10. Contact

Questions about this Privacy Policy, privacy requests, or data deletion requests can be sent to [email protected].